TeamOps

The TeamOps mission is to provide peace of mind through innovative security solutions. TeamOps was founded in 2006 and is currently based in the Boston-area serving the New England market. The core components of the TeamOps Solution are a combination of workforce, professional expertise, learning and technology. These basic building blocks serve as the foundation for any operational team function. Services offered by TeamOps include, but are not limited to:

• Event planning
• Consulting
• Command center operations
• Campus safety
• Event security officers
• Guest services staff
• Premium services staff
• Parking lot security
• 24/7 security officers
• Access control
• Ticket takers
• Ushers

TeamOps offers operational team solutions for sports, entertainment, campus, and business venues. Operational teams are workforces capable and enabled to perform security and premium services.

Privately owned, TeamOps employs a hierarchical management structure. Event Managers report directly to the Director of Operations who in turn reports directly to the Chief Operating Officer. TeamOps also dedicates management staff to oversee its workforce at all times.

TeamOps strives to be on the cutting edge of security and safety technology through its partnership with VizSafe, a cloud-based incident and maintenance reporting software with the capability to be crowd sourced. This technology allows for incident reporting and management in real time.

TeamOps is committed to training and building strong relationships with outside agencies and has established strong partnerships with officials from varying federal, state and local law enforcement agencies, as well as staff from various sporting and entertainment venues from across New England. TeamOps’ commitment to the event industry has resulted in a significant investment in five areas, allowing the company to develop best-in-class products and services for its clients.

TeamOps employs strong management personnel with the ability to problem-solve. TeamOps proactively reaches out to its clients to ensure they are completely satisfied with the service their operations team is providing. TeamOps is committed to being responsive to its clients’ needs 24 hours a day and are able to deal with specific issues, emergencies, or special situations whenever they arise. They pride themselves on responding to the situation, resolving the problem and ensuring that “situations” do not become repetitive.

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