Tickets.com
Tickets.com offers powerful ticketing and customer management tools for sports leagues, theaters, and large venues. Its ProVenue platform includes CRM integration, mobile access, and real-time analytics, providing major sports organizations and entertainment venues with a complete ticketing solution.
About the product
Tickets.com is a global provider of ticketing solutions for live events, including sports, concerts, performing arts, and exhibitions. Built with advanced technology, the platform offers tools for online and in-person ticket sales, audience management, and analytics. Known for its scalability and reliability, Tickets.com supports events of all sizes, empowering organizers to optimize sales, streamline operations, and deliver exceptional attendee experiences.
Key Features:
1. ProVenue Ticketing Platform:
- Sell tickets across multiple channels, including mobile, online, and box office.
- Offer flexible ticket options such as general admission, reserved seating, and VIP experiences.
2. Interactive Seat Maps:
- Enable attendees to select their seats with real-time availability using detailed seating charts.
- Optimize seating arrangements to maximize revenue and improve customer satisfaction.
3. Mobile Ticketing:
- Provide digital tickets with QR codes for quick and contactless entry.
- Allow attendees to manage their tickets directly from their mobile devices.
4. Real-Time Reporting and Analytics:
- Access dashboards to monitor sales, attendance, and revenue metrics.
- Generate custom reports to evaluate event performance and refine strategies.
5. Access Control:
- Ensure secure and efficient entry with barcode scanning and real-time validation.
- Track capacity and attendee flow to enhance operational efficiency.
6. Customer Relationship Management (CRM):
- Maintain detailed profiles of attendees, including purchase history and preferences.
- Use audience insights to personalize marketing and build loyalty.
7. Dynamic Pricing:
- Implement demand-based pricing to optimize ticket revenue.
- Adjust prices in real time based on sales patterns and audience demand.
8. Season Tickets and Memberships:
- Manage sales and renewals for season passes and memberships.
- Offer flexible payment options and perks for loyal customers.
9. Promotions and Discounts:
- Create targeted marketing campaigns with discounts, promo codes, and early-bird offers.
- Boost ticket sales with group pricing and special promotions.
10. Scalability:
- Handle large-scale ticketing needs for major events, including multi-venue and multi-day events.
Benefits for Event Marketing Professionals:
- Maximized Revenue: Drive ticket sales with dynamic pricing and targeted promotions.
- Enhanced Customer Experience: Offer seamless ticket purchasing and mobile ticketing options.
- Actionable Insights: Leverage data analytics to monitor performance and refine marketing strategies.
- Efficient Operations: Streamline ticketing, access control, and audience management with a unified platform.
- Stronger Engagement: Build loyalty through personalized communication and membership programs.
Use Cases:
- Sports Events: Manage ticketing for professional, collegiate, and minor league games, including season passes.
- Performing Arts: Offer flexible ticketing solutions for theaters, ballets, and operas.
- Concerts and Festivals: Handle ticketing for single-day concerts or large-scale, multi-day festivals.
- Community and Cultural Events: Provide accessible ticketing for fundraisers, fairs, and public exhibitions.
- Exhibitions and Trade Shows: Manage attendee registrations and time-slot tickets for professional and public expos.
Tickets.com is a comprehensive and reliable platform for event organizers seeking advanced ticketing solutions. Its robust features, scalability, and focus on audience engagement make it a trusted partner for delivering successful events and exceptional customer experiences.