Vivid Seats
Vivid Seats is a leading secondary marketplace offering resale tickets for a variety of events. Its platform provides fans with ticket options for sold-out events, along with mobile ticketing and event marketing tools, helping organizers extend reach and ticket availability.
About the product
Vivid Seats is an online ticket marketplace that connects event-goers with tickets for live events, including concerts, sports games, theater productions, and festivals. Known for its extensive inventory and user-friendly platform, Vivid Seats offers buyers a seamless ticket purchasing experience and guarantees reliability. Event organizers and ticket resellers can leverage Vivid Seats to reach a wide audience and maximize ticket sales.
Key Features:
1. Wide Ticket Inventory:
- Provide access to tickets for a vast range of events, from small local gatherings to large-scale performances and games.
- Offer various ticket options, including general admission, reserved seating, and premium experiences.
2. Mobile Ticketing:
- Deliver tickets digitally for easy access and contactless entry at venues.
- Support QR codes and e-tickets for a streamlined attendee experience.
3. User-Friendly Platform:
- Allow attendees to browse and purchase tickets via a simple and intuitive website or mobile app.
- Offer filters for date, price, location, and seating preferences to enhance the buying experience.
4. Interactive Seating Charts:
- Help customers choose the best seats with detailed, interactive seating maps.
- Display real-time availability and pricing for easy decision-making.
5. Ticket Reselling Options:
- Enable users to resell tickets securely through the platform, ensuring a trusted marketplace for buyers and sellers.
6. Vivid Seats Rewards:
- Offer a loyalty program that provides discounts and perks for frequent buyers.
- Encourage repeat purchases with points earned for every ticket purchase.
7. Customer Support:
- Provide 24/7 customer service to assist with ticket purchases, issues, or inquiries.
- Ensure reliability with a 100% buyer guarantee, protecting against fraud or cancellations.
8. Price Transparency:
- Display clear pricing with detailed breakdowns of fees and taxes during checkout.
- Offer competitive pricing to attract cost-conscious buyers.
9. Event Discovery:
- Feature a robust search tool to help customers discover upcoming events based on location, interests, or categories.
10. Secure Transactions:
- Ensure secure payment processing to protect customer information and provide peace of mind.
Benefits for Event Marketing Professionals:
- Expanded Audience Reach: Access a large customer base through Vivid Seats’ established marketplace.
- Increased Ticket Sales: Leverage the platform’s popularity to sell tickets quickly and efficiently.
- Reliable Platform: Provide attendees with a trustworthy and secure way to purchase tickets.
- Enhanced Customer Experience: Offer seamless browsing, purchasing, and mobile ticketing for convenience.
- Loyalty Incentives: Encourage repeat attendance through the Vivid Seats Rewards program.
Use Cases:
- Concerts and Festivals: Sell tickets for live music events, from intimate performances to major festivals.
- Sports Events: Connect fans with tickets to professional, college, and local sporting events.
- Theater and Broadway: Offer tickets for plays, musicals, and other performing arts productions.
- Community and Cultural Events: Support ticket sales for fundraisers, exhibitions, and public gatherings.
- Premium Experiences: Provide access to exclusive packages, including meet-and-greets and VIP seating.
Vivid Seats is a reliable and user-friendly marketplace that bridges the gap between ticket sellers and event attendees. Its wide inventory, robust features, and loyalty rewards make it a top choice for buyers seeking live event tickets and organizers looking to maximize exposure and sales.