Waitwhile
Waitwhile provides a customizable waitlist solution for managing queues in real-time. Ideal for events, it offers tools for notifying users about their wait times, allowing them to join the line virtually or in-person. Event organizers can also access analytics on wait times and customer flow.
About the product
Waitwhile is a cloud-based waitlist and scheduling platform that enhances attendee experiences by reducing wait times and managing queues efficiently. Ideal for events, conferences, and trade shows, Waitwhile allows attendees to join virtual waitlists, schedule appointments, and receive real-time updates about their queue status. Its automation and customization features make it a valuable tool for improving event operations and streamlining attendee flow.
Key Features
1. Digital Waitlists
- Enable attendees to join virtual waitlists via SMS, QR codes, or online portals.
- Replace physical lines with a digital system to improve convenience and safety.
2. Appointment Scheduling:
- Allow attendees to book appointments for sessions, workshops, or meet-and-greets.
- Automate confirmations, reminders, and rescheduling for seamless management.
3. Real-Time Notifications:
- Notify attendees about their position in the queue, estimated wait times, and updates via SMS or email.
- Send reminders when their turn is approaching to ensure timely attendance.
4. Custom Branding:
- Personalize the platform with your event’s branding, including logos, colors, and messaging.
- Maintain a consistent attendee experience throughout the event.
5. Dynamic Queue Management:
- Adjust queues on the fly to accommodate changes, delays, or no-shows.
- Optimize attendee flow by redistributing resources dynamically.
6. Analytics and Reporting:
- Track queue metrics such as average wait times, no-show rates, and attendee satisfaction.
- Use data to identify bottlenecks and improve future events.
7. Multi-Channel Accessibility:
- Attendees can access waitlists and schedules via smartphones, tablets, or desktops.
8. Integrations and API Support:
- Connect with CRM systems, event management tools, and calendar platforms.
- Use APIs for advanced customizations and seamless integration with existing workflows.
9. Global Scalability:
- Handle queues and scheduling for events of all sizes, from small gatherings to large-scale conferences.
10. Contactless Solutions:
- Reduce physical contact with digital check-ins and queue management.
- Enhance attendee safety and comfort during in-person events.
Benefits for Event Marketing Professionals
- Improved Attendee Experience: Minimize wait times and keep attendees informed with real-time updates.
- Streamlined Operations: Automate queue and scheduling processes to reduce manual workload.
- Customizable and Scalable: Adapt the platform to fit events of any size or type.
- Data-Driven Planning: Use analytics to refine event operations and identify areas for improvement.
- Increased Safety: Provide contactless options for queue management and scheduling.
Use Cases
- Conferences and Trade Shows: Manage breakout session sign-ups, exhibitor queues, or keynote seating.
- Workshops and Trainings: Allow attendees to book limited-capacity sessions or consultations.
- Meet-and-Greets: Organize virtual or in-person queues for speaker interactions or photo opportunities.
- Product Demonstrations: Schedule time slots for hands-on demos or personalized presentations.
- Hybrid Events: Coordinate attendee flow for both virtual and in-person components of your event.
Waitwhile is a versatile and efficient tool for event marketers aiming to enhance attendee satisfaction and optimize event logistics. Its real-time updates, automation, and scalability make it a must-have solution for managing queues and schedules at any type of event.