SatisMeter

Origin and Foundation:
SatisMeter was founded to help businesses gather actionable customer feedback directly within their products and services. It focuses on creating simple, effective tools to track customer satisfaction and improve retention.

Mission and Purpose:
SatisMeter’s mission is to empower businesses to enhance their user experiences and customer loyalty by making feedback collection effortless and actionable.

Key Markets and Genres Supported:
SatisMeter serves:

• SaaS companies and digital platforms.
• E-commerce businesses.
• Event organizers looking to measure attendee satisfaction.
• Service-based industries focusing on customer retention.

Key Things Event Marketers Should Know:

• Real-Time Feedback: Capture attendee satisfaction during or after events through targeted surveys.
• Customizable Surveys: Create branded surveys tailored to specific event goals, such as Net Promoter Scores (NPS).
• Integration-Friendly: Seamlessly integrates with platforms like Intercom, HubSpot, and Slack for streamlined workflows.
• Data-Driven Insights: Provides analytics to identify trends and actionable areas for improvement.

Flagship Products:

1. NPS Surveys: A tool to measure and track customer loyalty using the Net Promoter Score methodology.
2. In-App Feedback: Collects feedback directly within your product or platform.
3. Customer Retention Tools: Identifies at-risk users to proactively address their concerns.